Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha

Incazelo emfushane:

“Ukuphepha okokukhiqiza, futhi ukukhiqiza kumele kuphephe”.Ukukhiqiza okuphephile kuyisisekelo sokuthuthukiswa okusimeme kwamabhizinisi.Uhlelo lolwazi lokuphatha ukuphepha luyingxenye ebalulekile yokuphathwa kolwazi lwebhizinisi.Inikeza isisekelo sokuthatha izinqumo sokuqinisa ukuphathwa kokuphepha ngokukhipha ulwazi, impendulo yolwazi kanye nokuhlaziywa kwedatha.


Imininingwane Yomkhiqizo

Omaka bomkhiqizo

Ingemuva

"Ukuphepha okokukhiqiza, futhi ukukhiqizwa kufanele kuphephe".Ukukhiqiza okuphephile kuyisisekelo sokuthuthukiswa okusimeme kwamabhizinisi.Uhlelo lolwazi lokuphatha ukuphepha luyingxenye ebalulekile yokuphathwa kolwazi lwebhizinisi.Inikeza isisekelo sokuthatha izinqumo sokuqinisa ukuphathwa kokuphepha ngokukhipha ulwazi, impendulo yolwazi kanye nokuhlaziywa kwedatha.

Hlanganisa futhi usungule iqoqo lesistimu yolwazi lokuphatha ukuphepha ehlanganisa inkampani yonke, yenza ukuba kudume imithetho yezokuphepha neziqondiso kanye nolwazi lobuchwepheshe bokuphepha, inothisa ulwazi oluyisisekelo lokuphepha, uqaphele ukwabelana ngolwazi.Uhlelo lusebenzisa ukulawulwa kwenqubo yolwazi kanye namakhono aphelele okuhlaziya idatha ukuqondisa amazinga ayisisekelo ngokwenza umsebenzi wokuphatha ochwepheshe, ukuhlinzeka ngezinsizakalo "zokuchofoza kanye" ukuze kuhlolwe ukuphepha kanye nokuhlolwa kuwo wonke amazinga.Ukuqinisa ukuqaliswa kwezibopho zesinyathelo nesinyathelo, ukukhuthaza inqubekelaphambili yokuphatha, kanye nokwenza ngcono izinga lokuphatha ukuphepha lilonke kube yisidingo esiphuthumayo samabhizinisi.

Ithagethi

Uhlelo luhlanganisa imiqondo "yokulawula inqubo", "ukuphathwa kwesistimu" kanye nokuphathwa komjikelezo we-PDCA, okuhlanganisa zonke izinqubo zebhizinisi nezici zokuphatha ukuphepha.Icacisa izibopho zomsebenzi wabo bonke abasebenzi, igcizelela ukubamba iqhaza okugcwele, ithatha ukugunyazwa kwenqubo, umvuzo wokuphepha kanye nokuhlolwa kwesijeziso njengendlela futhi iqinisa ukuphathwa kwangaphakathi nokusebenza okuqinile kwesibopho.Yakha uhlelo lokuqondisa nokuhlola, imise izinhlelo zokuhlola ukuphepha, ithuthukise ikhwalithi nokusebenza kahle kokuhlolwa kokuphepha, futhi ivimbele ngempumelelo izingozi zokuphepha;inikeza ukudlala ngokugcwele izinzuzo zobuchwepheshe bolwazi ukuze kuzuzwe "idatha eyisisekelo evamile, izibopho ezicacile zokuphepha, ukugada okuphumelelayo kokuhlola, ukuphatha nokulawula okuhlakaniphile endaweni, ukuhlola okuzenzakalelayo nokuhlola, ukugada nokulawula yonke inqubo, ukuthuthukiswa komsebenzi okuqhubekayo, kanye nesiko elivamile. ukwakha.”Ekugcineni, isistimu ibona "ukwenziwa ngendlela evamile, igridi, ukulandeleka, ukusebenziseka kalula, ukucolisiswa kanye nokusebenza kahle" komsebenzi wokuphatha ukuphepha, futhi ikhuthaza izinga lokuphatha ukuphepha.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (9)

Umsebenzi wesistimu kanye nezakhiwo zebhizinisi

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (8)

Iwebhusayithi yephothali:Iwindi elibonakalayo, isimo sokuphepha sokubamba jikelele.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (7)

Inkundla yokubona ngokuphathwa kokuphepha:ukukhiqiza inkomba yokuxwayisa yakuqala, ingozi kanye namandla afihliweyo engozi, namuhla emlandweni, isithombe esinemibala emine.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (6)

Uphenyo lwengozi efihliwe kanye nesistimu yokuxwayisa yokuphepha kusenesikhathi:inkomba yokukhiqiza kokuphepha, ithrendi yenkomba, umbiko wokukhiqiza onemininingwane yokuphepha, kanye nokulungiswa kwezingozi ezifihliwe.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (5)

Ukuphathwa okuhlukanisiwe nokulawulwa kwezingcuphe zokuphepha:ukuhlonza ubungozi, ukuhlola ubungozi, ukuphathwa nokulawula ubungozi, kanye nokuphathwa kwe-close-loop.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (4)
Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (3)

Ukuhlola ubungozi obufihliwe kanye nokuphatha:ukwakha amazinga okuhlola, ukuhlola ubungozi obufihliwe kanye nokubusa, kanye nokuqapha inqubo efihliwe yokulungisa ubungozi.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (2)

Imfundo nokuqeqeshwa kokuphepha:uhlelo lokuqeqeshwa kokuphepha, ukugcinwa kwerekhodi lokuqeqeshwa kokuphepha, imfundo yezokuphepha kanye nombuzo wefayela lokuqeqeshwa, ukulayishwa kwevidiyo yemfundo yokuphepha.

Isixazululo Sesistimu Yokulawula Ukulawula Ukuphepha (1)

Imiphumela

Ukucwengwa kwezibopho zokuphepha:uhlelo lokuphatha olunabo bonke abasebenzi abafakiwe.

Ukumiswa kwesistimu yokuphatha:yakha isistimu yokuphepha, uqinise inqubo, futhi uthuthukise ukuphatha.

Ukuqoqwa kolwazi olukhethekile:kunemithetho neziqondiso okufanele zilandelwe ekuhlolweni kokuphepha, futhi kwakhiwe isisekelo solwazi sokukhiqiza ukuphepha.

Ukugqugquzela ukuphathwa kwendawo:isheke lendawo yeselula, i-shorthand efihliwe yengozi, umbiko wengozi, isheke elisheshayo labasebenzi.

Ukuhlaziya nokuhlola okuhlakaniphile:idatha enkulu, izimayini ezijulile, ukuhlaziya okuhlakaniphile, ukwesekwa kwezinqumo.


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